Privacy Policy

Our Commitment to Privacy

Our Privacy Policy was developed to provide you with a safe, smooth, efficient, and customized internet-based shopping experience. This policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site services.

What Information Do We Collect?

When you visit www.pupperton.com, you may provide us with two types of information: personal information you knowingly choose to disclose and Web site use information collected on an aggregate basis as you and others browse our Web site. Where possible, we indicate which fields are required and which fields are optional.

Similar to other commercial Web sites, our Web site utilizes a standard technology called “cookies” and Web server logs to collect information about how our Web site is used. "Cookies" are small files placed on your hard drive that assist us in providing our services. We also use cookies to make shopping fast and convenient. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

Personal Information You Choose to Provide

Credit Card Information

Minnesota Woodcraft requires certain business or personal information to bill you as well as to make accurate delivery for your purchases. If you choose to purchase products from us, you will need to supply personal credit card information so that the underlying credit authorization services can process the payment. For example, you may need to provide the following information:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Credit card number, expiration date and possibly the card verification code (CVC)
  • Home and business phone number

Minnesota Woodcraft, Inc. has no access whatsoever to your personal credit card number, its expiration date nor its CVC – it is passed through our third-party shopping cart software and removed prior to your order being forwarded to us for fulfillment.

Email Information

In addition to providing credit card information, if you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

How Do We Use the Information That You Provide to Us?

Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and special offers we think you will find valuable. The lists used to send you product offers are developed and managed under our traditional business standards designed to safeguard the security and privacy of our customers’ personal information. You always have the ability to automatically review and change the information you submit to us by logging into the site and entering in the new information yourself. Please promptly update your personal information if it changes or is inaccurate.

You can edit your profile to opt out of email newsletters, catalog mailings and special promotional offers sent to you by mail. However, you cannot opt out of any transactional emails such as order confirmation, coupon requests, customer service, or sales inquiries.

Sharing Information with Strategic Partners

We do not share any personal information with people or organizations outside of Minnesota Woodcraft unless it is required for order fulfillment processing or demanded by legal request.

Security
The Minnesota Woodcraft Company uses the utmost in industry standard security to safeguard the confidentiality of your personally identifiable information, such as encryption, firewalls and secure socket layers.

How Do We Secure Information Transmissions?

When you send confidential personal credit card information to us on our Web site, secure server software, which we have licensed, encrypts all information you input before it is sent to us. The information is scrambled en route and decoded once it reaches our Web site.

Other email that you may send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as Social Security or account numbers to us through an unsecured email.

How Do We Protect Your Information?

Information Security. We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction.

Evaluation of Information Protection Practices. Periodically, our operations and business practices are reviewed for compliance with corporate policies and procedures governing the security, confidentiality and quality of our information.

Employee Access, Training and Expectations. Our corporate values, ethical standards, policies and practices are committed to the protection of customer information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.

How Can You Access and Correct Your Information?

You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing customerservice@pupperton.com.

What About Legally Compelled Disclosure of Information?

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

What About Other Web Sites Linked to Our Web Site?

We are not responsible for the practices employed by Web sites linked to or from neither our Web site nor the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site.

Please remember that when you use a link to go from our Web site to another Web site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other Website, including Web sites which have a link on our Web site is subject to that Web site’s own rules and policies. Please read over those rules and policies before proceeding.

Your Consent

By using our Web site you consent to our collection and use of your personal information as described in this privacy policy.