About Us

How Pupperton Was Born

A note from our founder...

In 2008, my wife and I acquired a new Pompoo (Pomeranian-poodle) puppy for our son, and the whole family was very excited to have this little furry bundle of joy!  Right away though, we realized we had a problem: We needed to keep our puppy and our home safe from mutual harm while we were both home, and away - sometimes for over 10 hours straight.

I started researching online, at pet stores, and talking with pet professionals. I found that proper confinement was the overwhelming recommendation. Our family needed a solution that could humanely keep our puppy - and eventually grown dog - happily and comfortably confined for long periods at a time. At the time I couldn’t find a single pen or cage that appeared to be large and secure enough. And we had no room in the house that we could gate off or close the door (which would’ve isolated her anyway). There was NOTHING that met my needs!

Being an experienced design engineer in several fields, I was "in my element" when I decided to design a solution to this problem myself. Approaching this effort in my favorite fashion and a typical engineering project approach, I set out to create the ideal, optimized pen design that was beautiful, durable, portable, versatile, safe, secure, and easy-to-own – in other words, the best of everything!” A lofty goal indeed!

After months of iterative designing, prototyping and testing, I eventually was satisfied that I had devised a solution for my dog. I was also certain that I had created a solution that other small-pet owners must be facing as well, so I decided to start a small business out of building these - hence Pupperton was born!  Since 2009 when Pupperton was formally launched, the company has built many hundreds of pens for almost every small-breed dog, plus rabbits, cats, even a duck - and of course, these are appreciated by their happy owners too!

That's my story, and I’d love to hear yours - especially the ones you have using Pupperton products and how well they work for you!  Please feel free to send me your comments in this regard to Steve's email anytime.

Warm regards,

Steve Shaw, Pupperton Founder and President

Why Wood - When Done Right - is the Best Material for Your Pet's Pen

Excellence in Engineering and Design

The final design for Pupperton pens took almost two years as we worked hard to determine the right materials, components and assembly process. Our standards were high, because we wanted to create a pen that was as functional as it was beautiful.

Naturally, we tested our pens on our puppies and other volunteers of many sizes, breeds and species -- modifying the design to ultimately ensure that both pets and owners would be delighted with the result. In short, we took no shortcuts in verifying that our products offered the safest, most comfortable and versatile space for any small pet.  We applied this same approach to our gates.

100% American Made

Pupperton® brand products are skillfully handcrafted in the U.S. using only fine woods and materials from other America-based companies. For example, see our Wood and Finish page to see where our wood and finish originate and the care we go take in assessing our "ingredients". From our hardwoods to fabric thread, every aspect and piece is designed and tested repeatedly for quality, strength, safety, and durability.

Committed to Outstanding Customer Service

We pride ourselves on providing top-notch customer service for our quality products. We enjoy communicating with our customers and ensure they are 100% satisfied with our handcrafted pens and other products, and offer customization services that no other pet confinement manufacturing company does for individual consumers - free of charge.

Concern for our Environment

Pupperton is based in Minnesota and are especially concerned about our environment. We are committed to using renewable materials that reduce or eliminate adverse environmental impact whenever and wherever possible not only in our products, but in our manufacturing processes as well. We prefer and work with like-minded vendors that employ eco-friendly manufacturing practices.

Your Satisfaction is Our Goal

We are confident in the quality of every product we make, and are happy to work with you to resolve any questions and issues that you may have regarding our products. One of our specialties is to make custom products exactly to your specifications should one of our standard products not be quite right.

Our Lifetime Limited Product Warranty against defects in materials and workmanship supports our strong belief and confidence in the high quality, beautiful products we offer. We offer free replacement dowel kits should any become broken or otherwise destroyed by pet or person; simply order your free "Dowel Repair Kit" through our website under the "Accessories and Extras" category (Products by Type).  We'll look up your original order so we know what finish the dowels will need to match your pen.

Click here to view our Warranty.

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